Our game idea consists of a bank setup where there are tellers waiting to perform cash transactions, there is a lobby with couches for clients to sit and wait either for the person.they are there with or for another department such as the financial advisor who runs investments and other wealth management dealings.There is also a mortgage officer who does home loans for people purchasing or refinancing their home.
There is also a water and coffee stand to “refresh” clients while they are waiting or just while they are there to make them happy. There are bankers on the main floor and they perform tasks such as opening accounts and general account maintenance.
They are also the “generalists” that will steer clients in the right direction who don‘t know who to talk to when it comes to investments or home loans or cashiers checks, etc. And, lastly, but certainly not least, there is the branch manager who runs the whole place and ensures all clients are satisfied with their overall experience under the bank’s roof.